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Dear sir or madam
Thank you
for visiting our website and the information of products.
1. Normally,
after your order being authorized, you can receive your registration code and
upgrading info within few minutes. If you haven't received them within two hours,
please visit Customer
Care Center and click My Account to login into the customer service
area in which you can find your registration code and upgrading info.
If
you haven't the user ID and password of My Account, please click the "User
data forgotten or unknown?" link on the "My Account" login page,
then enter the e-mail address you entered as the billing address for your order,
and submit your request. A few moments later, you will receive your user ID and
the link to rebuild your password. |
2. If you want to know more about My Account,
please visit Customer
Care Center. In addition, the Customer
Care Center offers FAQs, order data and information on contacting customer
service.
3. If you want to know about more information about our products,
or you meet some troubles while downloading, purchasing or using the products,
we would like to help you at any time. We will try our best to satisfy you, and
we also improve our customer supports in order to bring you much better customer
service experience. Please send your question to our customer supporter
via the following form, and then our customer supporters will reply to you and
solve your problem within 24 hours.
| Dear
HIANG CHUAN TAN, Adam Chovan and John Pemberton,
Please contact us with your
another email address as we sent the mail to you failed before, learn
more.
You can also contact our customer supporter via email
address below
Registration and Sales
E-mail:
sale@IconCool.com
Technical
Support
E-mail: supports@IconCool.com
Webmaster
E-mail: admin@IconCool.com Note:
1.If you haven't received our response within 48 hours, it may be the unknown
server problems. Please tell us another e-mail address you have.
2.If
you have some problems about outsourcing, payment, registration, customer service,
network cheat, and etc, need the principal even the CEO of our company to deal
with, please send your message via this link: Feedback
to CEO.
3. Our products are only sold online via Regsoft order
system on this website. If you find that there are any other payment systems while
purchasing IconCool products on this website, or the order information you received
is not from Regsoft, please don't hesitate to contact us through Feedback
to CEO. Thanks again for your consideration! |
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