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IconCool Products
IconCool Editor
IconCool Manager
IconCool Studio
MP3 WAV Studio
Graphics Convertor PRO
IconCool GIF Animator
My Buddy Icons
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Home > FAQ

Dear HIANG CHUAN TAN, Adam Chovan and John Pemberton,

We are eager to contact you. We should send the registration information to you after you placed the order. As a matter of fact, we have sent the registration information to you for several times even with different mailboxes. However, you still can't receive it. The mails were rejected by the mail server or your spam filter. We are able to receive your mails. Rather Strange. Could you please contact us with your another mailbox if you notice the information? Thanks.

General

How to register and obtain the latest version?

How can I upgrade my IconCool products?
I am a registered user, how can I get the latest upgrade information?
I paid for the registration. Now, 24 hours later, I still haven`t received my registration code. Why?
Can I upgrade the trial version by the online update?
Is it necessary to buy the CD?
If I haven`t receive the CD which I paid, what should I do?
After more than one day I still haven`t get my reg information, what should I do?


Product FAQ

IconCool Studio

Does IconCool Studio support vista icon?
What is the photoshop plug-in?
How do I load the icons hidden color within DLL, EXE, ICL files?
How do I extract an icon from an external file ad edit/replace it?
How do I convert a colorful icon to a gray icon?
How do change the system icons?
How do I make an icon transparent?
How do I create an animation GIF?

IconCool Editor

How do I capture image from the desktop or other software?
How do I convert an image file to an icon?
How do I desgin a small image for web application?
How do I export all the ten icons to a single ICL(icon library) file?
How do I make an icon transparent?
How do I convert a true colors icon to a 256-color icon?
How do I load more than one icons at one time?
How do I create a Multi-Format / Multi-Resolution Icon?
How do I customize the second color by entering an RGB value?

Grachics Converter Pro

How do I convert a group of files?
How do I convert only a part of an Import Image?
How do I capture an image from some other software to convert it?
How do I automate my conversions by command line or a batch file?

My Buddy Icons

How to make your own animation buddy icons?
How to use the external editor to edit/modify any frame of Animation buddy icons?
How to create a combination background images?
How do I convert my photo files to buddy icons?
How do I capcture an image from the desktop or other software?
How do I extract an icon from a file?

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